Team up with QTS, an industry leading international provider of data center, managed hosting and cloud services. The QTS integrated 3C portfolio is unique in the marketplace and is delivered via world-class mega data centers and personalized customer service. We transform ideas into products and services that help customers add efficiency to their IT and business operations and, in turn, deliver better service to their customers. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. We do this by hiring quality individuals with integrity and personal accountability who value teamwork, excellence, and proactive thinking. If you share these values and want to be part of something exciting, please contact us today.
As a member of QTS’s 24x7 Operations Service Center team you will be directly responsible for the successful implementation and support of our customers Microsoft platform solutions. Communication with customers, vendors and co-workers in a clear and professional manner is an absolute must. Strong interpersonal and written communication skills are essential. Advanced skills in understanding a customer’s requirements, identifying deficiencies and potential opportunities. Strong analytical and troubleshooting skills are highly valued and required. Demonstrated commitment to growth in technical role is expected, and behavior and actions that are in alignment with the QTS Customer Creed.
The Operations Service Center is a 7 x 24 x 365 organization, which means the position requires shift work.
KNOWLEDGE, SKILLS AND ABILITIES