The IT world is evolving. New technologies. New trends. New opportunities. There’s true excitement surrounding the future. That’s where QTS comes in. We’re fearlessly leading the way by redefining what it means to be a data center. We innovate next-generation cloud and hybrid solutions. We deliver a fully-integrated I.T. platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re defining the curve.
As one of the nation’s largest and fastest growing data center companies, we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve new problems, and create new solutions to improve lives.
We are powered by our people.
At QTS, we know where IT is going. And we’d like to invite you to join us.
The Data Center Operations Technician (DCO Tech) is responsible for assisting customers on the Data Center floor both in person and via the telephone, performing customer equipment installs, managing tickets within the define ticketing system, communicating and escalating alerts and customer requests to systems engineers for resolution, and completing tasks pertaining to computer hardware, software or operation systems. This role may also be responsible for team lead responsibilities. The level of technician is determined by experience.
The data center is a 24X7 operation and thus availability to work shifts is important. This role will likely be a 12 hour shift 4 days on, 3 days off one week, the following week 3 days on, 4 days off. Approximate working hours from 6:45 PM - 7:00 AM. Wednesday/Thursday - Saturday
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