QTS

Project Manager

US-GA-Suwanee | US-VA-Sterling
Job ID
2017-1996
Category
Project Management

OVERVIEW

The IT world is evolving. New technologies. New trends. New opportunities. There’s true excitement surrounding the future. That’s where QTS comes in. We’re fearlessly leading the way by redefining what it means to be a data center. We innovate next-generation cloud and hybrid solutions. We deliver a fully-integrated I.T. platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re defining the curve.

 

As one of the nation’s largest and fastest growing data center companies, we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve new problems, and create new solutions to improve lives.

 

We are powered by our people.

 

At QTS, we know where IT is going. And we’d like to invite you to join us.

 

The Project Manager is responsible for driving the delivery of process and project solutions in support of business objectives and ongoing operations.  The PM is a hands-on technical project management position with high visibility and large levels of responsibility. The PM is responsible for providing end-to-end cross-discipline leadership of projects ranging from business application and infrastructure implementations, to business change initiatives. Accountable for on-time, on-budget, high quality project delivery, the PM plans and manages the entire project, including Analysis, Design, Development, Quality Assurance and Deployment. As a senior project manager, the PM is expected to manage multiple high complexity, high risk, and/or business critical projects; mentor more junior project managers/analysts; and actively champion and contribute to continuous improvement of PM best practices.

RESPONSIBILITIES, other duties may be assigned

  • Plan and manage multiple projects in support of QTS and will involve resources from a variety of locations and disciplines, both internal and external to the organization.
  • Work closely with the project team and business stakeholders to define the approach, activities and timelines for project execution, leveraging project management and product management best practices. Tailor standard project methodologies to define pragmatic approaches for specific initiatives.
  • Facilitate and support process improvement and business process reengineering efforts in critical areas directly impacting product development, client experience, sales, and revenue recognition.
  • Apply modern project management techniques to manage a project, achieving objectives of scope, quality, time and cost; organize and lead project status and working meetings; prepare progress reports; present to executive steering committee on a regular basis; proactively identify and mitigate project risks and issues; manage project changes; develop relationships with key business stakeholders.
  • Work closely with business groups to ensure the efficiency and effectiveness of solutions.
  • Hold project teams accountable for their project responsibilities and deliverables; proactively ensure that teams are "in sync" in terms of communication, schedules, issues, etc.; develop project teams by promoting empowerment, engagement and high quality deliverables.
  • Maintain a high level of knowledge about our services, systems, methods of delivery, implementation and support processes, and Service Level Agreements.
  • Work with business groups to balance conflicting demands for resources.
  • Champions continuous improvement and adoption of project management and product life cycle best practices using innovative ideas to increase effectiveness.
  • Develop processes and documentation and continually improve the organization’s project methodology.
  • Seeks to understand change impacts resulting from the project and leads the team in defining and executing change management plans. Proactively encourages cross-functional business involvement in projects, building trusting relationships with business counterparts to ensure alignment and buy-in to business and system solutions.
  • Apply best practices for operational excellence across all programs and initiatives.

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS

  • B.S., Computer Science, Business Administration or equivalent experience
  • 5 to 10 years of progressively responsible experience managing a combination of software implementation, system integration, and business or organizational change management projects.
  • Proven experience managing technical projects using project management best practices
  • Superior people skills – must be able to work effectively with multiple business groups including sales, engineering, legal and finance, and with all levels of the organization from senior executives to support staff.

PREFERRED QUALIFICATIONS

  • Three or more years of professional experience in management consulting
  • Experience working in a data center or similar environment is a plus.
  • MBA or related Master’s degree.
  • Experience in Organizational Change Management
  • MS Project experience (Server a plus)
  • PMP and ITIL certifications.

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong understanding of Project Management methodologies and the Product/Systems life cycle. Able to blend and “right-size” these practices to fit the project and business need.
  • Driven, proactive and a do-er.
  • A strong communicator with the ability to pull out and summarize information and tailor communication style and content for a variety of audiences. Comfortable and confident presenting to executives.
  • Have an understanding of the “bigger picture”. Be able to conceptualize where and how the project fits into the company’s mission. Must be able to establish project goals, validate and confirm acceptance, challenge stakeholders, and hold stakeholders accountable.
  • Ability to take a consultative approach to understand requirements, drill into details, and resolve issues.
  • Ability to facilitate resolution of technical issues. Capable of interpreting technical information and communicating this information to different audiences in a way they can understand.
  • Experience leading a variety of different types of projects including COTS implementations, system integration, infrastructure, business process.
  • Skilled in building trusted relationships with team members and project stakeholders.
  • Ability to effectively address and resolve conflict within and across teams.

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