Team up with QTS, an industry leading international provider of data center, managed hosting and cloud services. The QTS integrated 3C portfolio is unique in the marketplace and is delivered via world-class mega data centers and personalized customer service. We transform ideas into products and services that help customers add efficiency to their IT and business operations and, in turn, deliver better service to their customers. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. We do this by hiring quality individuals with integrity and personal accountability who value teamwork, excellence, and proactive thinking. If you share these values and want to be part of something exciting, please contact us today!
The Data Center Operations Technician (DCO Tech) is responsible for assisting customers on the Data Center floor both in person and via the telephone, performing customer equipment installs, managing tickets within the define ticketing system, communicating and escalating alerts and customer requests to systems engineers for resolution, and completing tasks pertaining to computer hardware, software or operating systems.
This data center is a 24X7 operation, and will be working in various shifts. This specific opening will be working 2nd or 3rd Shifts.
KNOWLEDGE, SKILLS AND ABILITIES