• Senior Billing Specialist

    Job Locations US-KS-Overland Park
    Job ID

    The IT world is evolving. New technologies. New infrastructures. New and more complex customer needs. Every day feels like a shift. There’s a sense of excitement surrounding the future, but also uncertainty. That’s where QTS comes in. We’re fearlessly leading the way by redefining what it means to be a data center provider. We support next-generation cloud and hybrid colocation solutions. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.


    At QTS our people power us to provide expertise, technology and infrastructure for IT decision makers in complex, high-pressure environments. As one of the nation’s largest and fastest growing data center companies we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. 


    We are powered by our people.


    At QTS, we know where IT is going. And we’d like to invite you to join us.


    The Senior Billing Specialist is responsible for facilitating the timely preparation, processing and distribution of all customer invoices.  The ideal candidate must be skilled in developing a cohesive mutual relationship with our customers and internal partners from the beginning of the billing process to the completion of payment.


    A detailed eye and passion for accurate and compliant billing practices is critical for this position.

    This person will demonstrate strong written and verbal communication skills, including the ability to interact effectively with all levels within the organization. One will demonstrate finesse to work with our customers to ensure partnership and collaborative fiduciary responsibility for QTS.  


    QTS is a growing, publically-held organization that operates at a fast pace, thus this role requires agility and the ability to manage change effectively.

    RESPONSIBILITIES, other duties may be assigned

    • Execute monthly billing cycle and usage billing invoice activities including customer set-up, pre-bill distribution, invoice processing, invoice submission, research potential revisions and dispute resolution
    • Review and supervise work of billing team members
    • Ensures transactions are recorded, reviewed, presented and supported in accordance with company policies, generally accepted accounting principles and Sarbanes-Oxley (SOX) controls
    • Manage inquiries from clients (both internal and external) and ensure they are addressed in a timely matter and appropriately resolved
    • Analyst large amounts of data within Excel spreadsheets in order to make recommendations to senior management
    • Assists with helping Billing Supervisor as needed with researching, developing, writing, and updating billing policies, procedures, methods, and guidelines
    • Executes billing procedures and closely monitors accuracy of billing data and timeliness to identify appropriate corrective actions, training and systems modifications.
    • Support of internal and external auditors
    • Assist Supervisor with preparation of month-end reports:  Booked Not Billed etc.
    • Assist with month-end close reconciliations, reports and analysis
    • Assist with ERP implementation activities as needed


    • Associate’s degree or equivalent experience
    • Two or more years of recent billing, accounts receivable or accounts payable experience
    • Proficient with MS Excel including experience with v-lookups, pivot tables, and formulas related to processing large amounts of data


    • Bachelor's degree in business related field
    • Four or more years of recent billing experience
    • One or more years of SOX controls experience
    • Microsoft Great Plains or other large Enterprise Resource Planning software experience such as Workday etc


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