• Data Center Infrastructure Management (DCIM) Engineer

    Job Locations US-VA-Sterling
    Job ID
    Data Center Operations and Facilities

    The IT world is evolving. New technologies. New infrastructures. New and more complex customer needs. Every day feels like a shift. There’s a sense of excitement surrounding the future, but also uncertainty. That’s where QTS comes in. We’re fearlessly leading the way by redefining what it means to be a data center provider. We support next-generation cloud and hybrid colocation solutions. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.


    At QTS our people power us to provide expertise, technology and infrastructure for IT decision makers in complex, high-pressure environments. As one of the nation’s largest and fastest growing data center companies we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. 


    We are powered by our people.


    The Data Center Infrastructure Management (DCIM) Engineer is responsible for the management and administration of the following systems: Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), Supervisory Control and Data Acquisition systems (SCADA), and Data Center Infrastructure Management (DCIM) systems (hereon referred collectively as DCIM Systems). Primary responsibilities include oversight of installation, configuration, implementation, integration and commissioning of DCIM Systems hardware and software products. The successful candidate must be able to take initial direction from the DCIM Architect and Ashburn Site Director and then use their technical and management skills to implement, manage, and administer DCIM Systems at multiple sites.

    RESPONSIBILITIES, other duties may be assigned

    • Ensure DCIM Systems are operating as designed to protect the data center, capture power usage, calculate available capacity, and provide meaningful, timely alarms, notifications, and reports to end users.
    • Configuration of DCIM Systems applications in support of new data center deployments, new data requirements, and data center retrofits.
    • Prepare and maintain DCIM Systems support documentation, test plans, and change management records.
    • Implement corporate policies procedures, and standards to maximize the performance of systems, applications, and networks.
    • Maintain positive relationships and communication with staff, management, and customers.
    • Administer the QTS power provisioning, incident management, and reporting processes for site.
    • Coordinate field work as required including any necessary contractor supervision.
    • Work quickly and independently - applying analytical, troubleshooting, and organizational skills– to support day-to-day operations.
    • Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors on site-specific projects
    • Participate in on-call duty; to include providing off-hour emergency support as needed.
    • Lead maintenance and modification of controls on equipment to facilitate more efficient operation.
    • Ability to work flexible hours and travel to other Quality Technology Services facilities may be required.


    • Five or more years of experience with critical monitoring and control systems and support for critical facilities.
    • In-depth experience with HVAC systems and the application of BMS to these systems.
    • Familiarity with central chilled water plant systems, Computer Room Air Handling (CRAH) Units and facility operations.
    • Familiarity with power distribution systems in a data center environment or similar critical systems environment.
    • Working knowledge of various BMS’s and EPMS’s such as WonderWare, PowerLogic, Andover Continuum, Automated Logic etc.



    • Degree in BSEE, BSME or other related Engineering degree.
    • Experience with BAC-net, Modbus, TCP/IP configuration, SNMP communication protocols, Active Directory security and Microsoft Office tools.
    • Understanding of basic power calculations on single and 3-phase circuits.
    • Experience with configuring and operating SQL database systems.
    • Experience performing commissioning, qualification & change control activities related to BMS including but not limited to HVAC, chiller plants, domestic and process water systems, building automation systems, etc.



    • Excellent analytical and troubleshooting skills as well as excellent organization, multi-tasking, prioritizing, and teamwork skills.
    • Excellent coordination skills between multiple stakeholders, third-party contractors, consultants and clients.
    • Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications
    • Ability to lift a minimum of 40 pounds.


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