• Site Director

    Job Locations US-GA-Suwanee
    Job ID
    Data Center Operations and Facilities

    The IT world is evolving. New technologies. New infrastructures. New and more complex customer needs. Every day feels like a shift. There’s a sense of excitement surrounding the future, but also uncertainty. That’s where QTS comes in. We’re fearlessly leading the way by redefining what it means to be a data center provider. We support next-generation cloud and hybrid colocation solutions. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.


    At QTS our people power us to provide expertise, technology and infrastructure for IT decision makers in complex, high-pressure environments. As one of the nation’s largest and fastest growing data center companies we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. 


    We are powered by our people.


    At QTS, we know where IT is going. And we’d like to invite you to join us.


    The Facilities Site Director will be charged with providing the leadership, tactical execution and business acumen necessary to support the diverse site needs. 


    This leader will have P&L responsibility and accountability for their assigned site(s) as well as own and implement the strategy and associated programs necessary to improve the P&L. They must have a strong command of every program and item contributing to profits or expenses. They will be responsible for communicating to the site team the status and outlook for the P&L and ensuring alignment of site team organization necessary to achieve P&L goals. The leader is expected to source new ideas from site team organization and to leverage external parties, suppliers, advisers or consultants to improve profitability.

    RESPONSIBILITIES, other duties may be assigned

    • Manage the site team, develop capabilities, and set policies necessary to satisfy customers, engage employees, and achieve financial objectives.
    • Implement operating standards required for cost control, waste reduction, quality, safety, and to be an environmentally-friendly community partner.
    • Manage expenditures, staffing, and capital projects to ensure compliance with financial goals. Oversee site operations and capital expense budgets to ensure compliance with organizational expenditure requirements.
    • Provide leadership in conjunction with local managers (DCO, FAC, Security) and remote line of business owners to ensure operational standards are achieved.
    • Manage operations, space planning, power and cooling services, equipment installations, physical security, maintenance, janitorial services, landscaping, business continuity/disaster recovery for site(s). Confer with professional staff (COE) to find resolution to operational problems, authorize operational procedures and approve all operating expenditures.
    • Understand federal, state and local operating regulations or laws. Establish, implement, and maintain facilities policies, procedures and organizational structures necessary to maintain compliance with all laws and regulations. Obtain and keep current all necessary licenses, permits and certifications as required.
    • Drive innovation into facilities programs/systems with an environmentally conscious attitude.
    • Negotiate contracts with suppliers. Develop and coordinate maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and utilize best accounting practices.
    • Supervise the preparation of and implementation of effective operating budget.
    • Serve as a leader in the community. Participate in community activities and organizations as appropriate through the maintenance of professional association affiliations and participation within association programs.
    • Maintain positive relationships and communication with staff and executive level management.
    • Ensure proper training and growth of staff.
    • Participate on acquisition teams (when needed) to assess and integrate new facilities when required.
    • Interface and work with Sales team on new customer planning, changes and implementation.
    • Work with other COE Managers to set standards and to constantly look for ways to improve


    • Bachelor’s degree preferably in Business, Engineering, Architecture, Computer Science, MIS or equivalent professional experience in lieu of a degree. 
    • Ten or more years of experience in data center operations management, facilities management, corporate engineering, semi-conductor companies or other related field. 
    • Five or more years of experience leading cross-organizational teams, ideally operating in a critical-facility environment.



    • Strategic agility and good decision-making skills.
    • Ability to build and lead teams and to work well in a collaborative, team-oriented environment.
    • Keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong customer-service orientation.
    • Problem solver at a tactical and functional level, possess excellent oral and written communication skills, a solid work ethic and unquestioned integrity.


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